A no hassle PAYE umbrella company
Back in the late 1990s, Rob Crossland (now our leader here at Parasol), was busy making a very good living as a contractor working in IT.
He loved absolutely everything about the freelancing way of life, except one thing - the time-consuming hassle involved in running what was effectively a one-man business. Invoicing, tax, NI, ensuring payments were in line with HMRC regulations and ever-changing legislation - he hated it all with a passion!
So, like many entrepreneurs, he turned that magical mix of frustration and passion into a business opportunity and in 2000 founded Parasol. In the last 9 years Parasol has grown into an award winning PAYE umbrella company that specialises in taking away the hassle of freelancing for 32,000 contractors working across all kinds of businesses.
With over 100 dedicated staff based at our head office in Warrington, we diligently take care of all our contractor employees’ invoicing to agencies or direct clients, sort out their PAYE, tax and VAT payments and ensure they get the most tax-efficient net take home pay after deductions.
To do this, we make sure we recruit talented people with technical expertise in accountancy, legal issues, payroll and customer service. We invest heavily in training and developing our people, who regularly go above and beyond the call of duty to provide superb customer service.
Our service promise to you
- We make it as quick and simple as possible for you to join us. Challenge us to beat the current record of 23 minutes!
- 95% of all the contracts we receive from agencies or end clients are loaded onto My Parasol for you to authorise the same day.
- 98% of all timesheets submitted are raised as an invoice within 24 hours. No mean feat when you think that we invoiced over £400 million last year.
- 98% of the money we receive from agencies or end clients will be matched to your invoices and passed to payroll within 24 hours.
- We run 4 payrolls each day to make sure your money lands in your bank account asap.
- Whoever answers your call or web ticket will take responsibility for answering your question – you won’t be passed from pillar to post. Our answers will be straightforward and honest, even if we need to do some more digging or its bad news.
- We always take the time to listen before we provide you with an individual response (not a robotic script!) or expert advice specific to your circumstances.
- If you have a complaint, please please let us know and we’ll always escalate it to the appropriate person. We can’t improve if you don’t tell us!
- We’ll keep you up to date with industry news, views and changes in legislation that could affect you.
My Parasol
Have a look at how our interactive online portal can make your life even easier.
