At Parasol, we’re with our contractors all the way throughout their career, providing expert advice whenever it’s needed. But don’t just take our word for it. Find out what our contractors have to say about the service we offer.
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In other's words
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I retired in 2010 as I wanted to spend more time with my family. However, I received numerous requests from former colleagues to assist in various projects, so rather than set up a new company, I contacted Parasol. Parasol has enabled me to have the best of both worlds. Much of my work I do from home, so I’m able to combine work and family successfully, with flexibility around working hours. Being able to log timesheets and expenses online makes administration work easy. When the odd problem does arise, Parasol are only an email or a phone call away and an acceptable solution has always been reached. For people like me who prefer to “wind down” on retirement rather than a sudden stop, I would certainly recommend using Parasol. It’s a great flexible way of minimising administration time and costs, so you can concentrate on the “core business” and family.
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps. The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!