In others' words
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps.
The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice.
If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread!
More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
I joined Parasol after finding a role as a service desk analyst and even though I didn’t seek them out myself, working with Parasol is one of the best decisions I’ve made.
As a first time contractor, Parasol made the transition smooth and easy, and any fears I had about the amount of administration involved soon disappeared.
Every time I’ve contacted Parasol they have listened and given me informative advice and managed to solve any queries I’ve had. If you want to be a contractor and are nervous, Parasol is a great support system.