In others' words
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it.
As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
I joined Parasol after finding a role as a service desk analyst and even though I didn’t seek them out myself, working with Parasol is one of the best decisions I’ve made.
As a first time contractor, Parasol made the transition smooth and easy, and any fears I had about the amount of administration involved soon disappeared.
Every time I’ve contacted Parasol they have listened and given me informative advice and managed to solve any queries I’ve had. If you want to be a contractor and are nervous, Parasol is a great support system.
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice.
If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread!
More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.