In others' words
I joined Parasol after finding a role as a service desk analyst and even though I didn’t seek them out myself, working with Parasol is one of the best decisions I’ve made.
As a first time contractor, Parasol made the transition smooth and easy, and any fears I had about the amount of administration involved soon disappeared.
Every time I’ve contacted Parasol they have listened and given me informative advice and managed to solve any queries I’ve had. If you want to be a contractor and are nervous, Parasol is a great support system.
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.