I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.
Parasol has been a great support to me in my contracting career. I first heard about umbrella companies in 2006 and after a shaky start in contracting, I joined Parasol and never looked back.
Parasol’s undivided attention on the phone is great and the online portal is quick and easy, making the process of submitting my timesheets and claiming expenses extremely straightforward. The portal continues to improve and my weekly pay slips are now laid out very clearly, and are easy to print.
A few years ago I was considering going Limited, and I got in touch with Parasol’s sister company, ClearSky Contractor Accounting. They were very helpful and assessed me according to my recent record with Parasol. In the end, I decided that limited company wasn’t the best option for me, but I would recommend Parasol and ClearSky to anybody looking to further their contracting career.
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it.
As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
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