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In others' words
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps. The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!
I was first introduced to Parasol by a recruitment company and I was pleased with their recommendation. From my very first phone call with Parasol I could tell that I was dealing with a professional and reliable company. The team answered all my queries and clearly explained the processes involved in becoming a contractor. Any worries I had immediately melted away. Every time I’ve dealt with Parasol I’ve had quick responses, clear direction and the person at the other end of the phone has always been polite and patient. I never dread getting in touch. In addition, Parasol’s intuitive online portal allows me to submit my timesheets and expenses with ease, meaning I can concentrate on my assignments.
My first encounter with Parasol wasn’t the most conventional. I first heard about them through my wife who was working with the CEO at the time and she had nothing but good things to say. So, when I decided to leap in to contracting five years ago, Parasol was the firm choice. The communication level has always been fantastic. Parasol’s team is friendly and attentive on the phone and no matter what contract length, Parasol has supported me all the way and I never feel forgotten. Deciding to make a change in your career can be daunting, but the easy process, intuitive online portal and quick action if there’s ever been a problem, has made contracting a lot easier and I can’t recommend them enough. The only consistent bit about contracting is working with Parasol and I love it!
December 14th, 2016
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