At Parasol, we’re with our contractors all the way throughout their career, providing expert advice whenever it’s needed. But don’t just take our word for it. Find out what our contractors have to say about the service we offer.
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In other's words
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it. As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.
I retired in 2010 as I wanted to spend more time with my family. However, I received numerous requests from former colleagues to assist in various projects, so rather than set up a new company, I contacted Parasol. Parasol has enabled me to have the best of both worlds. Much of my work I do from home, so I’m able to combine work and family successfully, with flexibility around working hours. Being able to log timesheets and expenses online makes administration work easy. When the odd problem does arise, Parasol are only an email or a phone call away and an acceptable solution has always been reached. For people like me who prefer to “wind down” on retirement rather than a sudden stop, I would certainly recommend using Parasol. It’s a great flexible way of minimising administration time and costs, so you can concentrate on the “core business” and family.