At Parasol, we’re with our contractors all the way throughout their career, providing expert advice whenever it’s needed. But don’t just take our word for it. Find out what our contractors have to say about the service we offer.
In other's words
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I retired in 2010 as I wanted to spend more time with my family. However, I received numerous requests from former colleagues to assist in various projects, so rather than set up a new company, I contacted Parasol. Parasol has enabled me to have the best of both worlds. Much of my work I do from home, so I’m able to combine work and family successfully, with flexibility around working hours. Being able to log timesheets and expenses online makes administration work easy. When the odd problem does arise, Parasol are only an email or a phone call away and an acceptable solution has always been reached. For people like me who prefer to “wind down” on retirement rather than a sudden stop, I would certainly recommend using Parasol. It’s a great flexible way of minimising administration time and costs, so you can concentrate on the “core business” and family.
Parasol has been a great support to me in my contracting career. I first heard about umbrella companies in 2006 and after a shaky start in contracting, I joined Parasol and never looked back. Parasol’s undivided attention on the phone is great and the online portal is quick and easy, making the process of submitting my timesheets and claiming expenses extremely straightforward. The portal continues to improve and my weekly pay slips are now laid out very clearly, and are easy to print. A few years ago I was considering going Limited, and I got in touch with Parasol’s sister company, ClearSky Contractor Accounting. They were very helpful and assessed me according to my recent record with Parasol. In the end, I decided that limited company wasn’t the best option for me, but I would recommend Parasol and ClearSky to anybody looking to further their contracting career.