At Parasol, we’re with our contractors all the way throughout their career, providing expert advice whenever it’s needed. But don’t just take our word for it. Find out what our contractors have to say about the service we offer.
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In other's words
My first encounter with Parasol wasn’t the most conventional. I first heard about them through my wife who was working with the CEO at the time and she had nothing but good things to say. So, when I decided to leap in to contracting five years ago, Parasol was the firm choice. The communication level has always been fantastic. Parasol’s team is friendly and attentive on the phone and no matter what contract length, Parasol has supported me all the way and I never feel forgotten. Deciding to make a change in your career can be daunting, but the easy process, intuitive online portal and quick action if there’s ever been a problem, has made contracting a lot easier and I can’t recommend them enough. The only consistent bit about contracting is working with Parasol and I love it!
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
Parasol has been a great support to me in my contracting career. I first heard about umbrella companies in 2006 and after a shaky start in contracting, I joined Parasol and never looked back. Parasol’s undivided attention on the phone is great and the online portal is quick and easy, making the process of submitting my timesheets and claiming expenses extremely straightforward. The portal continues to improve and my weekly pay slips are now laid out very clearly, and are easy to print. A few years ago I was considering going Limited, and I got in touch with Parasol’s sister company, ClearSky Contractor Accounting. They were very helpful and assessed me according to my recent record with Parasol. In the end, I decided that limited company wasn’t the best option for me, but I would recommend Parasol and ClearSky to anybody looking to further their contracting career.