In others' words
I have been with Parasol since 2005 and after speaking with Parasol’s friendly and knowledgeable team, I felt confident they would be the right choice.
If I have any problems or queries, I know that a quick phone call is all I need to help solve any issue. When I hear “I’ll ring you back” it doesn’t fill me with dread!
More recently, Parasol suggested moving my contracting activities to a limited company under their sister company, ClearSky Accounting. The moving process does require a few steps, but Clearsky made the transition as smooth as possible. The on-boarding team were really helpful and I was allocated a personal accountant who now looks after me. I’ve not been operating like this for long, but the early signs look good and I hope this relationship will be as long and successful as I had with Parasol.
I have been a contract writer and content editor since early 2014, and have used Parasol from the start. I can't fault the company's service, and even when an error has previously been made by a third party, Parasol has sorted it.
As well as the customer service staff being helpful and incredibly speedy at responding, the online payment portal is a joy to use. I wouldn't say many could go far wrong in choosing Parasol as their umbrella agency.
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.