In others' words
My first encounter with Parasol wasn’t the most conventional. I first heard about them through my wife who was working with the CEO at the time and she had nothing but good things to say. So, when I decided to leap in to contracting five years ago, Parasol was the firm choice.
The communication level has always been fantastic. Parasol’s team is friendly and attentive on the phone and no matter what contract length, Parasol has supported me all the way and I never feel forgotten.
Deciding to make a change in your career can be daunting, but the easy process, intuitive online portal and quick action if there’s ever been a problem, has made contracting a lot easier and I can’t recommend them enough.
The only consistent bit about contracting is working with Parasol and I love it!
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I have been working with Parasol on a few different contracts since 2012 and I have been very satisfied right from my initial conversation. I cannot say enough how everyone at Parasol is extremely friendly, welcoming and always helpful. I was very pleasantly surprised how easy it was to set up an account; Parasol did everything for me and explained all the steps.
The website is so easy to use, beautifully designed and user friendly. It’s an absolute pleasure to deal with everyone at Parasol, they always put me at ease, help with all my queries and issues and make me feel welcome at all times! Thank you for your hard work, I am aware of it every minute I speak with you and I’m grateful, as you’re a model of what a customer service should be like!