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In others' words
Your customer service has been excellent, the speed of answering my questions amazingly quick and the whole experience of using Parasol, at a time when I was under stress due to having been unemployed for a few weeks, made the transition easy and without any complications, which I really do thank you for. If this is the standard that everyone receives, let me assure you that you are doing everything perfectly.
I joined Parasol in April 2014, and they were outstanding from day one. No matter what the question, they always responded quickly and professionally, with the exact information required. The web portal is concise, full of extremely useful information and submitting timesheets and expenses was quick and simple. I’d never worked for an umbrella company before, and I had my reservations, but Parasol took care of everything and kept me informed every step of the way. I’ve now found permanent employment which is great news, but I will be sad to leave Parasol. I wish them every success for the future.
Parasol has been a great support to me in my contracting career. I first heard about umbrella companies in 2006 and after a shaky start in contracting, I joined Parasol and never looked back. Parasol’s undivided attention on the phone is great and the online portal is quick and easy, making the process of submitting my timesheets and claiming expenses extremely straightforward. The portal continues to improve and my weekly pay slips are now laid out very clearly, and are easy to print. A few years ago I was considering going Limited, and I got in touch with Parasol’s sister company, ClearSky Contractor Accounting. They were very helpful and assessed me according to my recent record with Parasol. In the end, I decided that limited company wasn’t the best option for me, but I would recommend Parasol and ClearSky to anybody looking to further their contracting career.
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